Contact Center Solution for Microsoft Teams
ROGER365.io upgrades your Microsoft Teams environment into a professional Omnichannel Contact Center.
Integrating ROGER365.io into Microsoft Teams both enhances operational efficiency and lays the groundwork for your organization to embrace a more customer-focused and friendly business approach.
What makes us unique
Forward-thinking pricing
Our per-queue pricing provides a scalable solution designed to evolve with your business, enabling you to grow without constraint
Telecom infrastructure independent
The Microsoft Extend Model (architecture used by ROGER365.io) grants you the flexibility to opt for Direct Routing, Operator Connect or Microsoft Calling Plan
Native integrated in Microsoft Teams
Benefit from a unified platform where communication and customer interactions blend effortlessly, enhancing productivity and maintaining a smooth workflow for your team
Our solutions
Are you looking for a solution that empowers receptionists, or something that can handle high volumes of incoming calls in a support or sales-support environment? Or are you ready to go ‘full OmniChannel’ and make use of AI capabilities? Check out our complete solutions underneath
Attendant Console
Empower your receptionists and first-line workers with a powerful tool for smooth customer communication
- Easy answering & transferring of calls
- Presence & Calendar insights
- Contact search & Favorites list
- Caller identification
Professional Contact Center
Upgrade Microsoft Teams with ROGER365.io to efficiently route incoming conversations to the right agent. Equip your agents with the tools they need to deliver great customer experiences
- Agent & Supervisor Teams app
- Intelligent Call Queues
- Call Distribution
- Reporting
- CRM Integration
Enterprise OmniChannel & AI
Unlock the full potential of your Microsoft Teams Contact Center with OmniChannel and AI capabilities
- Voice, chat & social messaging
- AI Powered
- Advanced Insights
- Workflow Integration
- Security & Auditing
- API Framework
Our solutions
Professional Contact Center
Upgrade Microsoft Teams with ROGER365.io to efficiently route incoming conversations to the right agent. Equip your agents with the tools they need to deliver great customer experiences
- Agent & Supervisor Teams app
- Intelligent Call Queues
- Call Distribution
- Reporting
- CRM Integration
Success stories
We take pride in partnering with diverse international clients across various sectors. From Education and Recruitment to Finance, Government, Healthcare, and Manufacturing.