AI-Powered
Omnichannel Contact Center Solution for Microsoft Teams

ROGER365.io empowers your organization with AI-driven capabilities like virtual agents, smart analytics and seamless omnichannel communication all within Microsoft Teams. Deliver faster, more personalized customer experiences while boosting efficiency, consistency, and satisfaction. Welcome to the future of customer engagement.

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Our solutions
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Pay Per Queue, Not Per User

Unlimited Access. Maximum Impact.
‍Tired of paying per user? Our queue-based pricing model gives your entire team access without extra costs. Boost customer satisfaction, employee happiness, and productivity, all while maximizing your ROI.

Telecom Infrastructure Independent

Flexible Microsoft Integration with Any Teams-Certified Provider.
‍Our solution, based on Microsofts's Extend model, works seamlessly with all Teams telecom providers whether you choose Direct Routing, Operator Connect, or Microsoft Calling Plan. Enjoy full flexibility without being locked into a single telecom setup.

Natively in Microsoft Teams

Unified Communication in a Familiar Interface.
‍Boost productivity and stay in the flow of work with an omnichannel contact center solution that feels just like Microsoft Teams. With ROGER365.io users experience seamless customer interactions in one familiar interface.

AI-Powered Omnichannel Engagement

Smarter Conversations Across Voice, Chat, WhatsApp, SMS All in Teams.
‍Deliver faster, more personalized customer experiences with AI-driven messaging directly in Microsoft Teams. From voice to WhatsApp, our intelligent platform unifies every channel boosting efficiency, consistency, and customer satisfaction.

Up and Running in Under 10 Minutes

Rock-Solid. Ready When You Are.
ROGER365.io delivers a proven, stable solution that’s fully deployed in less than 10 minutes. With Microsoft certification and enterprise-grade reliability, you get peace of mind and instant value without the wait. Start a free 14-day trial now

Deploy in 10 minutes
Microsoft Certified Solution
Regions in EU, USA en Australia
SOLUTIONS

Our solutions

Are you looking for a solution that empowers receptionists, or something that can handle high volumes of incoming calls in a support or sales-support environment? Or are you ready to go ‘full OmniChannel’ and make use of AI capabilities? Check out our complete solutions underneath

Attendant Console

Empower your receptionists and first-line workers with a powerful tool for smooth customer communication

  • Easy answering & transferring of calls
  • Presence & Calendar insights
  • Contact search & Favorites list
  • Caller identification
details

Professional Contact Center

Upgrade Microsoft Teams with ROGER365.io to efficiently route incoming conversations to the right agent. Equip your agents with the tools they need to deliver great customer experiences

  • Agent & Supervisor Teams app
  • Intelligent Call Queues
  • Call Distribution
  • Reporting
  • CRM Integration
details

Enterprise OmniChannel & AI

Unlock the full potential of your Microsoft Teams Contact Center with OmniChannel and AI capabilities

  • Voice, chat & social messaging
  • AI Powered
  • Advanced Insights
  • Workflow Integration
  • Security & Auditing
  • API Framework
details
RECEPTION
PROFESSIONAL
OMNICHANNEL AND AI

One Platform. Endless Solutions.

Attendant Console

Calls
Calendar

Empower your receptionists and first-line workers with a powerful tool for smooth customer communication

  • Easy answering & transferring of calls
  • Presence & Calendar insights
  • Contact search & Favorites list
  • Caller identification
Read more

Professional Contact Center

Calls
Calendar
Cockpit
Answering & Transferring

Upgrade Microsoft Teams with ROGER365.io to efficiently route incoming conversations to the right agent. Equip your agents with the tools they need to deliver great customer experiences

  • Agent & Supervisor Teams app
  • Intelligent Call Queues
  • Call Distribution
  • Reporting
  • CRM Integration
Read more

Enterprise OmniChannel & AI

Calls
Calendar
Cockpit
Answering & Transferring
WhatsApp
OpenAI

Unlock the full potential of your Microsoft Teams Contact Center with OmniChannel and AI capabilities

  • Voice, chat & social messaging
  • AI Powered
  • Advanced Insights
  • Workflow Integration
  • Security & Auditing
  • API Framework
Read more
Explore The Differences Between The Products
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Customer cases

Success stories

We take pride in partnering with diverse international clients across various sectors. From Education and Recruitment to Finance, Government, Healthcare, and Manufacturing.

Customer cases
Customer case: AXI Group
  • Personalized approach through CRM integration for enhanced customer interactions
  • Centralized handling of reception numbers across locations for seamless accessibility
  • Reliable after-hours call forwarding via Power Automate, ensuring on-call staff availability
  • Reduced wait times and improved response time for incoming calls
  • Custom reporting and agent status tracking to meet government SLAs

    • ‍

    read more
    Pharmaceutical Salary Fund for Austria
    • Personalized approach through caller ID
    • Caller waiting time reduced to less than 2 minutes
    • In-house call flow configuration depending on the situation
    • Call abandonment rate reduced to less than 3 %
    • Post-processing time reduced by 80 %
    • 90 % of calls reach their intended contact person
    read more
    Customer case: Laspartners Multiweld
    • Shift away from traditional methods towards efficient online channels.
    • Leveraging Microsoft Teams as central communication hub for webchat and WhatsApp.
    • Resolve issues with WhatsApp accessibility and streamline communication within Teams.
    • Explore potential benefits of chatbot integration as communication volume increases.
    read more
    Customer case: DRV Accountants & Adviseurs
    • Omni-channel solution for addressing inefficiencies in traditional customer contact methods.
    • Integration with Microsoft 365 for enhanced communication channels post-migration.
    • Utilization of ROGER365.io for seamless integration with Teams and expanding communication avenues.
    read more
    Customer case: TMC
    • Utilize cloud-first strategy for maximum scalability and flexibility - in line with TMC's cloud-first strategy.
    • Address critical telephony provider issue swiftly with minimal disruption.
    • Seamlessly integrate telephony and contact center with Microsoft Teams.
    read more
    Customer case: Oak Innovation
    • Integration of an omni-channel recording function to capture interactions more efficiently across channels.
    • Securely manage recorded data to meet industry standards.
    • Leverage ClarifyGo and ROGER365.io integration for enhanced capabilities.
    read more
    Customer case: Driessen Groep
    • Optimize systems for employee and recruit contentment.
    • Simplify agent connection for efficient interactions.
    • Integrate Teams and ROGER365.io for advanced functionality.
    • Smooth setup; integrate and expand client data.
    read more
    Customer case: Fagron
    • Improve reachability Costumer Service.
    • Getting a complete overview on costumer history.
    • Avoid major delays for costumers.
    • Make data-driven decision to improve costumer.
    read more
    faq

    Your Questions, Answered

    If you didn’t find the answer you were looking for, feel free to reach out—we’re happy to help!

    Contact us

    The Attendant Console allows you to identify incoming callers, integrating seamlessly with your CRM system to provide detailed information about each caller, supporting personalized and efficient interactions.

    The Attendant Console allows you to identify incoming callers, integrating seamlessly with your CRM system to provide detailed information about each caller, supporting personalized and efficient interactions.